Both accounts are performing above the industry baseline. They are also structurally capped: measurement is inconsistent, proven winners are starved of budget, and 13% of Google spend is going to products that never convert. This 90-day plan is the first step to measured, sustainable growth, with expert guidance and hands-on delivery from day one.
the honest read
incremental ROAS baseline, where incremental attribution is already running. A genuinely solid starting point. The catch: attribution settings are mixed across the account, so the rest of the numbers cannot be read at face value.
of Google spend in the last 90 days went to roughly 5,500 products with zero conversions. That is about 13% of total account spend competing against your proven sellers.
Add to that: Google customer match lists last refreshed in 2022-23, and Meta audiences where purchasers are not cleanly excluded from acquisition. The engine is good. The plumbing is leaking.
the destination
meta
Everything on Meta starts with trusting the number on the screen. Once measurement is standardised, every dollar gets pointed at genuinely new customers and the account's one proven bargain finally gets fed.
The Google account is closer to ready than most. The moves here are surgical: stop the waste, give budget back to campaigns already beating target, and rebuild the foundations Google's algorithm actually feeds on.
how we keep score
Screenshots of ROAS mean nothing if the bank account isn't growing. Every decision in this plan rolls up to three numbers.
The growth engine. Retargeting produces short-term ROAS but does not grow the business. We measure new customer conversions separately, so spend is provably expanding the customer base rather than recapturing existing demand.
target: over 60% of conversions from new customersThe profitability lens. Total revenue divided by total ad spend, across every channel combined. Unlike channel ROAS, MER cannot be flattered by attribution settings. It is the most honest read on whether the whole advertising engine runs profitably.
target: above 4.0× blendedThe bottom-line metric. Net sales minus COGS minus ad spend: the actual dollars advertising adds to the business. This is the guardrail that stops revenue scaling at the expense of profit.
target: positive and growing month on monthhow we get there
Foundations first, structure second, scale third. Each phase creates the conditions for the next one to work harder.
next step
Book a call with James to walk through the findings, agree the phase one priorities and organise onboarding. The leaks are identified, the plan is sequenced, and we're ready to start on day one.
30 minutes, no obligation. You keep the insights either way.
book in with james